Terms of Service

Effective May 20, 2026 · Jessiboo LLC d/b/a Traveltainment℠

These Terms of Service ("Terms") govern your use of the Traveltainment℠ platform operated by Jessiboo LLC ("Traveltainment℠," "we," "us"). By signing up for a provider account, advertiser account, or otherwise using the platform, you agree to be bound by these Terms.

These Terms apply to business users of Traveltainment℠ — providers, advertisers, and other platform participants. They do not govern passenger interactions with tablets, which are addressed separately at point of service.

1. The Platform

Traveltainment℠ operates a tablet-based advertising and engagement network deployed in non-emergency medical transportation (NEMT) vehicles. The platform consists of:

Hardware tablets installed in NEMT vehicles, displaying ads, games, news, and SDOH survey questions to passengers
An admin hub for platform operations
An advertiser portal for campaign management and reporting
A provider portal for providers to view earnings and tablet performance
APIs and supporting services

2. Eligibility

To use the platform, you must be a business entity in good standing, authorized to enter into these Terms, and located in a jurisdiction where the platform is offered. Providers must operate licensed NEMT services. Advertisers must comply with applicable advertising regulations.

3. Provider Terms

Account approval

Submitting an application through traveltainment.app/providers does not create an account. Jessiboo LLC reviews applications and may approve or decline them in its discretion. Approved providers receive a welcome email and tablets are shipped upon activation.

Tablet ownership and use

Tablets remain the property of Jessiboo LLC unless otherwise agreed in writing. Providers agree to install tablets in their vehicles, keep them powered and online during operating hours, and not modify the device firmware, kiosk software, or attempt to disable verification features.

Provider payouts

Approved providers earn revenue under the published rate card, including:

Zone 2 and Zone 4 placement spiffs (per-day, per-tablet)
Zone 3 programmatic revenue share (25% to provider, 75% to Jessiboo LLC)
SDOH sponsored question payouts (per-response rate varies by question and is shown in the provider portal)

Payouts are calculated monthly and disbursed via ACH to the bank account on file in the provider portal. Disputes regarding payout calculations must be raised within 60 days.

Termination of provider relationship

Either party may terminate the relationship with 30 days' written notice. Upon termination, providers must return tablets in working condition. Outstanding payouts will be remitted in the next standard payout cycle.

4. Advertiser Terms

Campaign approval

All creatives, headlines, and SDOH survey questions are subject to review and approval by Jessiboo LLC. We reserve the right to decline or remove any creative or question that violates applicable law, our content standards, or the legitimate interests of the network.

Billing and payment

Advertisers are invoiced under the billing terms specified in their account (net 15, net 30, or prepaid). Invoices are due upon receipt unless otherwise specified. Late payments may accrue interest at the lesser of 1.5% per month or the maximum allowed by law, and may result in pause or cancellation of active campaigns.

Performance reporting

Advertisers receive aggregated, de-identified performance data through the advertiser portal, including impressions, verification tier breakdowns, market reach, SDOH response rates, and ride-density heatmaps. No individual passenger data is included.

5. The 4-Tier Verification Engine

Verification tier disclosure: Every impression on the Traveltainment℠ network is tagged with one of four verification tiers. Advertisers are billed and reported on the same basis regardless of tier; the tier annotates the level of confirmation supporting each play.

Impressions are classified as follows:

MANIFEST — System-confirmed delivery: the ad asset was served and rendered on the tablet (baseline)
MOTION — GPS movement confirmed during playback: the tablet was in an active ride
INTERACTION — A passenger touch or response was logged during playback
VISION — On-device AI detected a passenger silhouette during playback (see Privacy Policy for technical details)

VISION tier verification uses on-device silhouette detection only. It does not perform facial recognition, collect biometric identifiers, or store images. See our Privacy Policy for full details on how this technology operates.

6. Acceptable Use

You may not use the platform to:

Submit creatives or survey questions that are unlawful, deceptive, defamatory, obscene, or that infringe third-party rights
Promote content harmful to passengers, including but not limited to predatory financial products, content directed at minors, or content prohibited by transportation regulations
Attempt to bypass, manipulate, or game the verification engine or proof-of-play system
Reverse engineer, decompile, or attempt to extract source code from kiosk software
Resell, sublicense, or repackage platform data without written permission
Interfere with platform operations, including attempts to overload, scrape, or disrupt services

7. Intellectual Property

All platform software, designs, trademarks, and documentation are owned by Jessiboo LLC or its licensors. Approved use of the platform grants you a limited, non-transferable license to operate within the platform as designed; it does not transfer ownership of any underlying intellectual property.

Advertisers retain ownership of creatives they upload, and grant Jessiboo LLC a non-exclusive license to display those creatives on the network for the duration of the campaign.

8. Confidentiality

Platform performance data, payout details, billing terms, and other non-public information shared between you and Jessiboo LLC are confidential. You agree to use such information only for the purposes contemplated by these Terms.

9. Disclaimers

The platform is provided on an "as is" and "as available" basis. Jessiboo LLC disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.

We do not warrant that the platform will be uninterrupted, error-free, or that any specific volume of impressions, responses, or revenue will be achieved.

10. Limitation of Liability

To the maximum extent permitted by law, Jessiboo LLC's total liability arising from or related to these Terms or the platform shall not exceed the total fees paid or payable by you (for advertisers) or to you (for providers) in the three months preceding the event giving rise to the claim.

Jessiboo LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or business interruption.

11. Indemnification

You agree to indemnify and hold harmless Jessiboo LLC, its officers, employees, and agents from any claims, damages, or expenses arising from (a) your use of the platform, (b) your violation of these Terms, or (c) for advertisers, the content of your creatives or survey questions.

12. Term and Termination

These Terms remain in effect for as long as you have an active account. Either party may terminate as set forth above (30 days' written notice for providers; campaign-specific terms for advertisers). Jessiboo LLC may suspend or terminate accounts immediately for material breach, fraud, or violation of acceptable use.

13. Modifications

We may update these Terms from time to time. Material changes will be communicated by email to active platform users, and will take effect on the date specified in the notice. Continued use of the platform after the effective date constitutes acceptance.

14. Governing Law and Mandatory Arbitration

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles.

PLEASE READ CAREFULLY — THIS SECTION AFFECTS YOUR LEGAL RIGHTS. Any dispute between you and Jessiboo LLC will be resolved through binding individual arbitration. You are waiving the right to sue in court and the right to a jury trial. Class actions and representative actions are not permitted.

Binding arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms, the platform, or your relationship with Jessiboo LLC — whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory — shall be resolved exclusively by final and binding arbitration, and not in court.

Arbitration rules and administrator

Arbitration shall be administered by JAMS (Judicial Arbitration and Mediation Services) under its Comprehensive Arbitration Rules and Procedures, or by another nationally recognized arbitration provider mutually agreed upon by the parties. The arbitration shall be conducted by a single neutral arbitrator. The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Location and conduct

Arbitration shall take place in Los Angeles County, California, unless the parties agree otherwise in writing. Arbitration may be conducted in person, by phone, by video conference, or based on written submissions, at the arbitrator's discretion.

Class action waiver

You and Jessiboo LLC each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. The arbitrator may not consolidate more than one party's claims and may not preside over any form of class or representative proceeding. If this class action waiver is found to be unenforceable, then the entirety of this arbitration provision shall be null and void, but the remainder of these Terms shall remain in effect.

Costs

Each party shall bear its own attorney's fees and costs in arbitration, except as otherwise required by applicable law or awarded by the arbitrator. Filing fees and arbitrator compensation shall be allocated as set forth in the applicable JAMS rules.

Exceptions

Notwithstanding the foregoing, either party may bring an individual action in small claims court for disputes within that court's jurisdiction. Either party may also seek injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidentiality obligations, or unauthorized access to the platform, pending arbitration of the underlying dispute on the merits.

Opt-out

You may opt out of this arbitration provision by sending written notice to [email protected] within 30 days of first agreeing to these Terms. The notice must include your full name, business name, account email, and an explicit statement that you wish to opt out of arbitration. Opting out of arbitration does not affect any other provision of these Terms.

15. Entire Agreement

These Terms, together with the Privacy Policy and any applicable order forms or addenda, constitute the entire agreement between you and Jessiboo LLC regarding the platform and supersede any prior agreements on the same subject.

Questions about these Terms?
Contact us at [email protected].
Jessiboo LLC d/b/a Traveltainment℠

Traveltainment℠ is a service mark of Jessiboo LLC. All other names, logos, and marks appearing on the platform are the property of their respective owners.